Delivery partners employed by Blinkit, a rapid commerce platform owned by Zomato, went on strike in Delhi-NCR on Wednesday in opposition to a revised pricing structure that they claim will impact their earnings and disrupt services at some locations. The company implemented a new payout system for its partners, which compensates them depending on their effort to deliver an order. The company has stated that it is an “opt-in exercise,” but delivery partners have alleged that the new system will cut their income substantially.
Employees organized protests in Gurugram, Faridabad, Noida, and other areas of Delhi-NCR. They later met with the District Commissioner for Gurugram. Many stores in Delhi, Gurgaon, Noida, Faridabad, Ghaziabad, and other areas were closed due to the strike.
According to the previous rate card, employees used to receive 50 rupees for each delivery. However, under the new payout system, Nitin, an employee, said that the compensation now ranges between ₹7 to ₹18 per delivery, which is much lower. Nitin also said that the previous system paid ₹50 for every three kilometers, whereas the new system pays only ₹18 for the same distance. Nitin further stated that each order weighs a maximum of 20 kg, and if they fail to deliver at the doorstep, the company terminates their services. Nitin added, “No one is here to support us. So, we have decided to protest by striking work.”
The matter was handed over to the Labour Commissioner, and a meeting has been called on Thursday. A notice has also been sent to Blinkit. The All India Gig Workers’ Union has offered to help the workers in this matter. According to union leader Rikta Krishnaswamy, the company’s policies violate the Shops and Establishments Act.
In conclusion, the revised payout system implemented by Blinkit has not gone down well with its delivery partners. The company’s spokesperson acknowledged the new payout system but stated that it was an opt-in exercise. The ongoing protests by the delivery partners have disrupted the services in several locations of Delhi-NCR. The Labour Commissioner has taken note of the matter, and a meeting has been called.